Factores Intrínsecos de Motivación y Liderazgo en una Empresa Familiar Ecuatoriana de Telecomunicaciones

Abstract

The present study analyzes how intrinsic factors such as promotion, rewards and the work itself influence the motivation levels of the workers of an Ecuadorian company of telecommunications. A census that reached 90% of effectiveness was done and a Spector questionnaire (Job Satisfaction Survey) was applied consisting of 40 reagents that include 10 variables with answers in a Likert scale of six points. Descriptive statistic and analysis of Cluster accompanied by standardized values, applying SPSS 22.0 was performed. It was determined that the intrinsic factors influence in the motivation of people, that the factor intrinsic work itself is the main axis of the motivation and that it is necessary to incorporate different motivation plans. Also, it was verified that the factors promotion and rewards are in an intermediate range, and that the rewards for doing a good job should improve.