Implementation Of LMS-CIDOS In Polytechnic English Language Classroom: Issues And Challenges

Abstract

The wide implementation of the Learning Management System (LMS) in many Higher Education Institutions (HEIs) in Malaysia is seen as strong support for eLearning. Many LMS have been developed and adopted based on their features, usability and functionality that can offer benefits for the whole faculty of the institution. In Malaysia’s Polytechnic, LMS-CIDOS is a platform used for eLearning. A blended learning platform has become a need for many lecturers. This study investigated the perception of English Language lecturers in utilising the platform to implement eLearning in language classroom teaching. This study explored the issues and challenges in implementing the blended learning concept in Muadzam Shah Polytechnic. The lecturers’ perceptions in this study were measured using the Instructors LMS Acceptance Model proposed by Kamla and Hafedh (2010), which was modified from the original Technology Acceptance Model (TAM) by Davis (1989). Seven experienced English Language Lecturers were also interviewed using the semi-structured interview approach. Among the themes that emerged through the thematic analysis was the reliability of hardware, software & internet connection, design and content organisation, temporary record-keeping, complex system structure, inadequate time and work management, insufficient training and support from the institution, the need for teaching guide from the expert, lack of skills to encourage active communication using LMS-CIDOS and students’ lack of digital literacy skills. The findings of this study offer an expanded understanding of LMS acceptance among higher education instructors and a reference for related areas of study.