Evaluation of the Application of Hospital Management Information System (SIMRS) in RSUD Dr. Kanujoso Djatiwibowo Using the HOT-Fit Method

Abstract

Hospital Management Information System (SIMRS) is a system that can process and integrate the entire hospital service process flow in the form of a network of coordination, reporting and administrative procedures to obtain accurate data and information. At the RSUD Dr. Kanujoso Djatiwibowo (RSKD) of Balikpapan City, the application of SIMRS experienced problems such as the high number of troubleshooting cases and the redundancy of patient medical record numbers. This case is consideredto inhibit the performance of hospital services related to efficiency. Based on this problem, the evaluation of SIMRS in the RSKD was carried out by using the constructed Human, Organization, Technology-Fit (HOT-Fit) model. This model involves eight variables which consists of System Quality, Information Quality, and Service Quality, System Use, User Satisfaction, Structure, and Environment, and Net Benefits. The results indicate that the proposed model either directly or indirectly affectsthe benefits obtained from implementing the SIMRS. Further implications of the results toward improvement of the system are provided.