Diversity management in places and times of tensions: Engaging inter-group relations in a conflict-ridden society

Abstract

Introduction “This book offers an interdisciplinary insight into everyday management of diversity in several microcosms: among ethnically mixed medical staff, college students and inhabitants of a large Israeli city. It shows how conflict can ruin everyday relations between Arabs and Jews, and how organizational settings could be effectively used to make intergroup relations more resilient. It is an exciting read not only for researchers but also anyone who wants to better understand Israel and its everyday problems.” - Michał Bilewicz, Associate Professor of Psychology, University of Warsaw, Poland This book focuses on managing diversity in regions and times of political tensions. Using Israel as an example, the author investigates diversity management in the socio-political context of a protracted national conflict - an area that remains largely unexplored. Featuring the voices of different protagonists, as well as case studies, the book draws on an intersection between social psychological perspectives and critical sociological theories. This integrative conceptual approach mirrors the professional development of the author, who throughout her career has sought to unravel the enigma of complex human interpersonal and intergroup relations using a multifocal and interdisciplinary lens. This book underlines the need for interdisciplinary work, flexible approaches in dealing with the complexities of human relations and social structures, and an interface between research and practice.