The Transformation of Controlling from the Perspective of Business Performance Management: Impact on the Reported KPI’s in Industrial Enterprises

Abstract

The transformation of controlling in industrial enterprises aims to increase its efficiency and ability to provide relevant information for management. A significant portion of the information critical for decision-making is represented by key performance indicators (KPIs), which enables executives to make informed decisions. Changes in controlling influence the reporting of these indicators and may impact the presentation of KPIs. KPIs are essential for strategic decision-making and managing production processes. The primary objective of controlling transformation is to shift from retrospective controlling to a modern, agile system capable of responding to new challenges and anticipating future needs. The research presented in this article was conducted in medium and large industrial enterprises in Slovakia. Data collection was carried out through a questionnaire survey. When processing and analysing the data, the focus was placed on identifying the most common obstacles to implementing controlling transformation in industrial enterprises. The results indicated that the transformation of controlling contributes to reducing waste, improving data quality, and enhancing KPIs monitoring. The research did not confirm concerns about a reduction in relevant indicators or the risk of know-how outflow.