The Effect of Information Technology on the Bank Profitability Imperial Study of Jordanian Banks

Abstract

This study examines the impact of information technology on banks’ profitability. The data were collected through two type questionnaires distributed at the clients and banks’ staff. The data were analyzes using SPSS test, Averages and Standard Deviations test, Tree Cluster Analysis, and T-test for one sample. The study found that demographical characteristics affect affects the obstacles of using E-banking, and the capital of the commercial banks has a significant impact over their expansion.