The Effect of the COVID-19 Pandemic on Dental Tourism in Croatia

Abstract

Dental tourism is based on providing dental services outside the home country at more favourable prices but with added value in tourist offers and arrangements. Croatia has become a destination for affordable and at the same time quality dental tourism due to low prices, high quality, and natural beauties. In addition to dental services, most clinics offer transportation and accommodation. Dental tourists want to combine dental services with vacation, which makes Croatia a desirable destination precisely because of the natural beauty and abundance of rich content. For this reason, many Croatian dentists have recognized dental tourism as an additional source of income or as their primary business orientation. Although clinics operating within dental tourism are located throughout Croatia, the most significant number is in Zagreb, Rijeka, and Split. Patients mostly come from developed countries such as Italy, Austria, Germany, UK, Ireland, Japan, Canada, and the USA, where dental procedures are not as affordable. Dental tourism in Croatia had exponential growth until March 2020, when, for the first time, it faced a global problem and was challenged in the form of the COVID-19 pandemic.