EVALUATING THE FIVE KAIZEN SUCCESS MEASUREMENTS THROUGH EMPLOYEES WORK IMPROVEMENT AND ITS EFFECTS ON OVERALL WORK AND QUALITY OF SERVICES: EMPIRICAL STUDY OF INSURANCE COMPANIES IN JORDAN

  • Omoush M
  • Moflih M
  • Almetrami R
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Abstract

The study aimed to understand the impact of the five Kaizen success measurements (Organizational Policy and Awareness, Education and training, Cultural factors, Internal processes assessment and recognition) on the overall quality of work and the quality …

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Omoush, M., Moflih, M., & Almetrami, R. (2020). EVALUATING THE FIVE KAIZEN SUCCESS MEASUREMENTS THROUGH EMPLOYEES WORK IMPROVEMENT AND ITS EFFECTS ON OVERALL WORK AND QUALITY OF SERVICES: EMPIRICAL STUDY OF INSURANCE COMPANIES IN JORDAN. International Review of Management and Marketing, 10(4), 43–52. https://doi.org/10.32479/irmm.9994

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