Enhancing Strategic and Tactical Planning with the Support of Management Information Systems

Abstract

Management information system (MIS) is an important part of an organization. it simplifies and helps to achieve efficient decision making skills in an organization. This research system explores the areas to which MIS is implemented to make effective decisions BPO companies. The research tried to test the effect of MIS on selected BPO’s companies of M.P. it also tried to find out its effect on decision making for strategic and tactical planning purpose. Two research hypotheses were examined with the help of the quantitative research design some organization 160 forms were prepared and distributed to the employees working at different management levels in the selected organization. After studying all the forms we came to the result of the research which expressed that initially Management information system (MIS) affected strategic planning. it enhanced strategic planning in BPO companies. it was resulted by regression analysis that Tactical planning has no effect on decision making, while Strategic planning affects clearly to Decision Making skills in BPO companies.