Applying persona method for describing users of escape routes

11Citations
Citations of this article
50Readers
Mendeley users who have this article in their library.

This article is free to access.

Abstract

Subways are an important means of transport and stations can be filled with thousands of passengers at a time and have limited space for movement. In emergencies such as fire, the life of passengers is at high risk. But not only spatial restrictions of escape routes, also passenger characteristics are important. Subway passengers differ widely in their motivation and individual behavior. In this paper, we present a method offering a more elaborate approach for including characteristics, the Persona method. In this case the results of field studies, passenger counts, interviews and literature review led to the description of different Personas.

Cite

CITATION STYLE

APA

Schäfer, C., Zinke, R., Künzer, L., Hofinger, G., & Koch, R. (2014). Applying persona method for describing users of escape routes. In Transportation Research Procedia (Vol. 2, pp. 636–641). Elsevier. https://doi.org/10.1016/j.trpro.2014.09.106

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free