Avaliação de Fatores e Variáveis que Influenciam a Sustentação de Programas de Melhoria Contínua na Visão de Especialistas

  • Jorge Junior R
  • Da Silva D
  • Rabechini Junior R
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Abstract

This work has the objective to identify the factors and variables that make influence at sustainability of continuous improvement programs. It has done an exploratory study, by the quality analysis, with qualified experts in Lean Six Sigma methodologies and huge experience to implement these projects to qualify the factors and variables. The results, which ones were discussed and resort by literature basis generated a package of variables related with factors that make influence to sustainability of continuous improvement programs. Factors are related technical aspects but also involve other 12 factors like: strategic alignment, communication, leadership involvement, culture, governance, training, human resources support, learning organization, reward and recognition, infrastructure, experts support and client vision. (English) [ABSTRACT FROM AUTHOR], Este estudio tiene como objetivo identificar los factores y variables que influyen en apoyo de programas de mejora continua. Se utilizó)

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APA

Jorge Junior, R., Da Silva, D., & Rabechini Junior, R. (2017). Avaliação de Fatores e Variáveis que Influenciam a Sustentação de Programas de Melhoria Contínua na Visão de Especialistas. Revista Ibero-Americana de Estratégia, 15(03), 88–101. https://doi.org/10.5585/riae.v15i3.2433

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