Evaluation of Digital Transformation Maturity of Small and Medium-Sized Entrepreneurial Enterprises Based on Multicriteria Framework

Abstract

This paper firstly constructs a set of digital maturity evaluation system for small and medium-sized enterprises based on the maturity model theory and adopts the AHP-DEMATEL evaluation method to evaluate the digital maturity of small and medium-sized enterprises. The four dimensions of digital strategy, operational technology, cultural organization capabilities, and ecosystem explore the impact mechanism of digitalization on enterprise product transformation capabilities. This research fully combines theory with practice and effectively makes up for the lack of digital theory research of small-and medium-sized enterprises.