Evaluation of the Management Information System at the Primary Health Care in the National Health Insurance Program in Surakarta

Abstract

Background: Management information system are intended to facilitate National Health Insurance (EXAMINATION ROOMKesehatan). This study aimed to evaluate theevaluation of themanagement information system so-called Primary Care (PCare) at the primary health care in the national health insurance program in Surakarta. Subjects and Method: This was a descriptive-qualitative study. This was carried out in four se- lected community health center in Surakarta in August-November 2016. The data was collected with observation and in-depth interviews, documentation, and triangulation. The data was analy- zed by data reduction,presentation, and conclusion. Results: The application of PCarein Surakarta facilitated patient service. But there were someobs- tacle and error in the implementation of Pcare. Conclusion: Pcare in Surakarta does not run optimally.But PCare facilitate service to patients and reporting