Integration strategies in mental health care: Lessons drawn from a pilot project

Abstract

This study evaluates the implementation and impact of a pilot project aimed at establishing an integrated service network for adults with severe mental disorders in an urban area in the province of Quebec. Post-implementation evaluation shows that the project helped improve the perceived integration and quality of services. However, the implementation of a true integrated service network in mental health necessitates involvement of all providers who play a significant role in mental health, including general practitioners and intersectoral resources, a sufficient pool of diversified resources, strong governance, and the development of a complete set of coherent clinical and administrative integration strategies.