Journal ArticleOPEN ACCESS

The Impact of Social Customer Relationship Management Practices on Public Organizational Performance: Social Customer Relationship Management Effectiveness as Mediator Variable

  • Letchumannan R
  • Bidin R
  • Bolong J
  • et al.
International Journal of Academic Research in Business and Social Sciences (2022) 12(5)
DOI: 10.6007/ijarbss/v12-i5/13880
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Abstract

HRMARS is well established journal publisher based in Pakistan. It is publishing prominent journals in social sciences since 2011.

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APA

Letchumannan, R., Bidin, R., Bolong, J., & Osman, M. N. (2022). The Impact of Social Customer Relationship Management Practices on Public Organizational Performance: Social Customer Relationship Management Effectiveness as Mediator Variable. International Journal of Academic Research in Business and Social Sciences, 12(5). https://doi.org/10.6007/ijarbss/v12-i5/13880

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