Heuristic evaluation for mobile applications: Extending a map of the literature

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Abstract

Ensuring that mobile applications are as usable as possible is an important area of Human-Computer Interaction research. Part of that research effort is to consider how traditional, tried-and-tested usability evaluation approaches might be applied to newer technologies, including mobile applications. The contribution of this work is to further the work of other researchers by discovering if heuristic evaluation is commonly applied to mobile applications by Human-Computer Interaction practitioners. Additionally, the authors empirically test the suggestion that Nielsen’s heuristics may be generic enough for the usability evaluation of mobile applications.

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Joyce, G., Lilley, M., Barker, T., & Jefferies, A. (2019). Heuristic evaluation for mobile applications: Extending a map of the literature. In Advances in Intelligent Systems and Computing (Vol. 794, pp. 15–26). Springer Verlag. https://doi.org/10.1007/978-3-319-94947-5_2

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