Ciberacoso desde la perspectiva docente Discursos, percepciones y estrategias de profesores en dos ciudades de Chile y México

Abstract

Despite rising figures on use of the internet and social networks in Latin America, and on the prevalence of cyberbullying, there is scant knowledge of the reality teachers in the region face. Through a qualitative approach, this investigation explores discourses and experiences of teachers in Chile and Mexico, in the cities of Santiago and Guadalajara, related to this issue, and the tools they use to cope with such situations. For this purpose, we conducted in-depth interviews with 57 teachers at schools classified at low, middle, and high socioeconomic level, who are responsible for students between 12 and 17 years of age. The main results indicate that teachers' confidence in identifying cyberbullying increases when they themselves are users of social networks, that their preparation to prevent it and intervene is crucial, and that institutions need to make the issue a priority because it is a growing phenomenon which remains largely unexplored by teachers.