Integration of Quality Function Deployment and Value Engineering: A Case Study On Waiting Chair Products

Abstract

The purpose of this research is to determine a better alternative to the development of waiting chair products by using the integration of QFD method and value engineering so that the product obtained by the appropriate and to reduce production costs without eliminate the product functions. 40 respondents taken in incidental sampling techniques and provides data through the transfer of the questionnaire to obtain the attributes of the consumer's need for a waiting chair product while 5 teams from the manufacturer accommodate through the attributes of technical needs with House of Quality to get priority product technical improvement. Value Engineering aims at finding alternatives and identifying product concepts that have greater value. The result of this research show that the integration of Quality Function Deployment and Value Engineering can identify the priority of product improvement based on customer’s needs and decrease the cost of making the product with the highest ratio value is in the alternative II of 0.00634. If viewed from the cost of making the initial product is IDR 546.500,00 then after the stage of this research, the cost of making decrease of IDR 90.625,00.