Relation, information and communication technologies (RICTs) as a tool for social integration

Abstract

This research project aims to assess how information and communication technologies (ICTs) are a tool for the social integration of disadvantaged groups. To that end, we studied a group of young people in social exclusion from the Initial Professional Qualification Programs of the Federico Ozanam Foundation in Zaragoza (Spain); we focused on the relationship between their level of digital literacy and their feeling of integration in the main social group. We evaluated their social capacities, their life skills as defined by the World Health Organization, their relational and informative habits and their feeling of empowerment in digital contexts. The goal was to find out if the relationship between these factors and their feeling of integration was directly proportional. The results were positive for most of the indicatives studied.