Implementation of Defect Management Principle in Maintenance Practice at Local Authority

Abstract

The purpose of this project is to develop processes for defect control in Malaysian public buildings. As a result, two objectives were established to achieve the goal: the study of defect management principles and analysis of defect management principles implementation levels in public building maintenance practises. Three local governments in the state of Selangor were the subjects of case studies. Using a systematic interview process, three building maintenance personnel were interviewed. Overall, the findings of this study revealed that each case study utilised defect management principles in a distinctive method. Despite the management and technical constraints, they are nevertheless able to manage the fault effectively. Keywords: Building maintenance, defect management, public building, local authority eISSN: 2398-4287© 2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v6iSI4.2919