Application of stakeholder theory in procedures for maintenance work for government buildings in Iraq

Abstract

The renewable nature of projects, especially maintenance projects, requires effective methodologies that are appropriate to the work environment. The stakeholders greatly influence the maintenance projects of government buildings, as they play a large role in the success of these projects. This study aims to find out the applicability of stakeholder theory in the procedures of maintenance work for government buildings in Iraq. A questionnaire was conducted for specialists in the field of building maintenance. Analysis of the questionnaire, which was answered by (75) engineer, revealed that the most influential factors in using the theory of stakeholders In maintenance work procedures are: the competencies of the project manager, ensuring effective communication between the project and the stakeholders, determining the common goals and objectives of the project, trust And mutual respect among stakeholders, assessing the strength of stakeholders, formulating a strategy for dealing with stakeholders, obtaining support from higher authorities, participation of stakeholders in decision-making, proper and frequent communication with stakeholders. Also, the principles that affected the most, according to the questionnaire: the principle of governance, the principle of agency, the principle of entry and exit, the principle of external factors. Two case studies were taken, for maintenance projects for government buildings, to know the reality of the situation of the most important factors and principles, which were obtained from the questionnaire, and to obtain more accurate and realistic data. Through the study, it can be said that the theory of stakeholders can be applied in the procedures of maintenance work for government buildings in Iraq, through which it is possible to develop the reality of maintenance of government buildings.