Health Organizations' Adoption and Use of Mobile Technology in France, the USA and UK

Abstract

This paper reports the findings from a survey of health organizations' adoption and use of mobile technology in France, the USA and UK. Findings reveal increasing use of computer and mobile applications across all types of health organizations and by all health professionals. Increased access to health data from 'anywhere' 'anytime' is the primary benefit in all countries, with cost reduction featuring as less important. Risks involve unauthorized use of patient data by commercial firms and the lack of trust in the effectiveness of mobile applications. Findings need to be evaluated in the context of each country's health system and digital health strategy for a more nuanced understanding of the benefits and risks from mobile technology. More comparative country studies are needed to inform policy-makers, health professionals and citizens about the benefits and risks from mobile technology to develop future regulatory and industry standards for digital health.