Destination transitions and resilience following trigger events and transformative moments

Abstract

Disasters and crises are increasingly seen as opportunities for transformation of the tourism system at various scales. From a resilience perspective, crises and disasters may act as trigger events for system change, sometimes described as the “disaster-reform hypothesis”. An integrative framework informed by different fields is used to analyse the destination development pathways following the Kaikōura earthquake in New Zealand. In addition to policy documents and media, the study draws on semi-structured interviews with 21 business owners and managers in the Kaikōura region, an internationally recognised ecotourism destination. The findings show pathway competition, experimentation, scale effects and lock-in influencing transitions. The research identifies interactions between different actors at different levels of governance in shaping destination pathways post-disaster, with external political and economic actors having the most influence. Multiple levels of resilience chart a potentially more resilient destination. The study concludes that the range of potential destination pathways is constrained by decision-making at other scales, e.g. national policy settings and insurance coverage, that affect tourism businesses and destination decision-making. As a result, the notion of transformation should be understood as an essentially contested concept both within a destination and between destination stakeholders and those that operate at a national scale.