A Influência do Papel do Scrum Master no Desenvolvimento de Projetos Scrum

Abstract

Scrum is an agile management framework whose role of the Scrum Master is the object of study of this research. This article aims to analyze the influence of the role of the Scrum Master in the development of Scrum projects. The research is characterized as qualitative, with a character of explanatory study and strategy of case study through the observation of the application of Scrum projects in three organizations of information technology development and innovation in Amazonas. Data collection consisted of a qualitative step, through semi-structured interviews, and a quantitative one, via an electronic form. These were analyzed by means of a comparison between managerial roles and the Scrum Master characteristics foreseen in the specialized literature. Results show the combination of profiles with the use of aspects of project management according to the PMBOK, which generate numerous benefits for the different realities studied.