Critical Succsess Factors E-Participation for E-Government

Abstract

E-participation is an interactive information technology service from citizens towards the government. The research problem in this paper is what critical factors the success of E-participation at this time. They are many literature review papers on the Critical success factor (CSF) E-participation on E-government. This paper provides an explanation of E-participation, e-government to the variable used to determine the success of E-participation in electronic governance. The purpose of this paper is to select and synthesize several papers relating to e-participation in E-government and to look for the critical success factor. This paper aims to synthesize a critical success factor of e-participation in e-government electronically in terms of data transparency and an interactive response from the government to support E-participation services. The methodology used in this paper is to select a systematic literature in terms of the approach of the paper published 2008-2019. 22 papers have been found that are relevant to E-participation in e-government. The results of this research paper are the critical success factors of E-participation in E-government.