The Contribution of Reward Systems in the Work Context: A Systematic Review of the Literature and Directions for Future Research

Abstract

Currently, companies face several challenges and are increasingly concerned about human capital, particularly after the pandemic period. Reward systems emerge as a powerful resource to influence workers’ behavior. This study systematically reviews 61 articles on reward systems in an organizational context, and the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) protocol and three databases were used. By limiting the year range, it was possible to confirm that there was an increase in scientific production in the post-pandemic. This research provides a significant contribution to academia and to organizations by offering deeper insights into how reward systems shape the management of intellectual capital, facilitate knowledge sharing within organizations, and foster innovation. The results also offer organizations differentiated strategies, helping them, in the current business environment, to manage their best talents more efficiently, increasing competitiveness.