Job Performance of Healthcare Providers Working in Public Sector Hospitals in Pakistan

Abstract

Purpose: This study sought to explore the job performance (JP) of health care providers (HCPs) working in public sector hospitals in Pakistan. Methodology: A descriptive cross-sectional study was carried out in Liaquat University Hospital, Hyderabad, and Jamshoro, Sir Cowasjee Institute of Psychiatry, Hyderabad, and Shah Bhittai Hospital, Hyderabad. A three-sectioned questionnaire containing the socio-demographic characteristics information regarding the job and an individual work performance questionnaire to measure job performance was used. The relationship between different job-related study variables and job performance was sought by applying a one-way ANOVA test at a p-value of 0.05. Results: Results on the job performance scale revealed that 60.6% of doctors had satisfactory performance, and only 39.4% had an unsatisfactory job performance. Job performance differs significantly by age (F2, 357=3.259, p2, 357=3.583, p1, 358=5.217, p1, 358 =1.819, p>0.05), income (F2, 357=1.642, p>0.05), beds under supervision (F4, 313=1.400, p>0.05), current organizational tenure (F3, 356=1.576, p>0.05), healthcare experience (F3, 356=1.363, p2, 357=0.381, p>0.05), weekly off days (F1, 358=0.421, p>0.05) and dual practice (F1, 358=1.700, p>0.05) have no significant effect on levels of job performance of the employee. Conclusion: Job performance was satisfactory and significantly associated with variables such as age, difficulties faced by respondents at work, and the number of patients treated per day.