Towards a framework for cross-sector collaboration: implementing a resilience information portal

Abstract

Municipalities play an integral part in the strive for resilient societies. A resilient municipality is not only prepared for short-term shocks such as natural disasters but also more successful in mastering long-term stresses such as profound in-creases or decreases of population. Backed by a large-scale research project we have developed a Resilience Information Portal (RIP). It serves as an artefact to support cross-sector collaboration within a municipality. The core challenges in implementing such a portal reside not in the technological work, though. Rather, it needs to be implemented in the communication and IT strategy of a municipality and be tailored to the processes. In this article, we present key elements for cross-sector collaboration, which were extracted from the implementation process. These insights will prove helpful for municipalities in supporting their journey towards more resilience with technological means.