An important agency of the government is its civil service or bureaucracy. The civil service has the potential to empower a government to achieve a country's goals, that is, to improve its citizens' standard of living. The ability of a civil service to successfully support the government depends heavily on the characteristics of the civil service. In the case of Indonesia, the civil service is slow; lacks transparency, accountability, initiative; and is sometimes corrupt. Therefore Indonesia's civil service is badly in need of reform, both in relation to its institutional aspects as well as in relation to moral issues. © 2008 Emerald Group Publishing Limited.
Tjiptoherijanto, P. (2008). Civil service reform in Indonesia. Research in Public Policy Analysis and Management. https://doi.org/10.1016/S0732-1317(08)17004-X