Cheating and Chegg: A Retrospective

Abstract

In the spring of 2020, universities across America, and the world, abruptly transitioned to online learning. The online transition required faculty to find novel ways to administer assessments and in some cases, for students to utilize novel ways of cheating in their classes. The purpose of this paper is to provide a retrospective on cheating during online exams in the spring of 2020. It specifically looks at honor code violations in a sophomore level engineering course that enrolled more than 200 students. In this particular course, four pre-COVID assessments were given in class and six mid-COVID assessments were given online. This paper examines the increasing rate of cheating on these assessments and the profiles of the students who were engaged in cheating. It compares students who were engaged in violations of the honor code by uploading exam questions vs. those who those who looked at solutions to uploaded questions. This paper also looks at the abuse of Chegg during exams and the responsiveness of Chegg's honor code team. It discusses the effectiveness of Chegg's user account data in pursuing academic integrity cases. Information is also provided on the question response times for Chegg tutors in answering exam questions and the actual efficacy of cheating in this fashion.