A review on key performance indicators for measuring real estate project success

Abstract

The purpose of this study is to find numerous key performance indicators for measuring real estate project success. A Systematic literature review was adopted to achieve the research objective. The main objective of a systematic literature review is to identify, evaluate, and synthesize existing research. A total number of "82" papers from ABDC journals and other journals and conference papers, including thesis, book chapters, were used to identify all the success factors. The study reveals that most of the previous studies have considered three-factor cost, quality, and time, but a few factors have taken other success factors such as budget, schedule, client satisfaction, project manager competence. So there is a dire need to explore additional determinants as the real estate project success is influenced by several other variables. After the systematic literature review there are many other performance indicators such as customer satisfaction, budget, manager qualification and schedule are becoming important for good performance of construction project. The findings of the study have numerous suggestions and these implications are not only for the educational area but also for the construction sector. The study provides a direction for construction organizations and the researcher's future studies.