Enhancing Safety and Security: Facilities for Wheelchair Users in Marine Tourism Area

Abstract

The Indonesian tourist resort of Labuan Bajo is recognized for marine and island features. Accessibility issues may cause disappointment for those using wheelchairs. This study proposes wheelchair-accessible outdoor tourism at Padar Island, Pink Beach, and the Komodo Conservation Forest to address these issues. The Pinishi boat cruise was evaluated for one day to understand accessibility issues and potential for passengers with impairments. Travel access problems for those using wheelchairs were addressed through surveys and literature. Surveys were conducted with 15 participants from diverse backgrounds and over 30 scholarly articles were reviewed to gather insights on the topic. Data from both approaches was examined using descriptive statistics, content analysis, and SWOT analysis. It was found that the Pinishi boat needs redesigning to accommodate wheelchair access on board. An additional portable crane was used to assist travel from the boat to the ground and back. Accommodations for wheelchair trailriders were needed to cross the wilderness of Komodo Island, ascend the mountains of Padar Island, and enjoy Pink Beach. The study recommended more accessible transportation and accommodation, ramps, paths, or trails at attractions, accessible facilities or services at attractions, a website or app with comprehensive and up-to-date information on wheelchair-accessible Labuan Bajo, and brochures, maps, or guides with relevant and reliable information. The proposed solutions could enhance accessibility, quality, safety, and satisfaction for those using wheelchairs in Labuan Bajo, while supporting universal design and disability rights.