Maturity model for determining digitalization levels within different product lifecycle phases

Abstract

Maintaining pace with ongoing changes due to digitalization is challenging for manufacturing companies. For successful implementation of digitalization, manufacturing companies must consider their existing technical systems, organizational structures, and processes, as well as social aspects. With the support of a maturity model, a company-specific digitalization level can be evaluated to provide manufacturing companies with an initial insight into their particular status quo; this can serve as a starting point for future optimization and digitalization projects. Furthermore, the results of such an analysis allow objective comparison of different areas within the company and with competitors. In this paper, the “Integrierte Arbeitssystemgestaltung in digitalisierten Produktionsunternehmen” (InAsPro) maturity model is presented, which considers the Development, Production, and Assembly product lifecycle phases, as well as Aftersales, and assesses their digitalization level focusing on the four dimensions of Technology, Organization, Social Issues, and Corporate Strategy. The maturity model’s rating scale distinguishes between four maturity levels. The results given by the InAsPro maturity model for an entire company are presented, along with those for each product lifecycle phase. Extensive descriptions for each specific maturity level are also provided.