HRM and the case of transgender workers: a complex landscape of limited HRM “know how” with some pockets of good practice

Abstract

Purpose: Human resource management (HRM) departments report a lack of knowledge on supporting transgender employees during gender transition in the workplace. The purpose of this research is to survey the experiences of transgender workers in English-, French- and German-speaking countries to evaluate their experience of transitioning at work and the HRM support they received to do so. Design/methodology/approach: A questionnaire consisting of 32 quantitative items and qualitative text boxes was completed by 166 transgender individuals. Findings: Results show a mostly negative landscape with some pockets of good practice. Research limitations/implications: Answers are based on self-report measures and data are cross-sectional. Practical implications: Recommendations for good practice are proposed for HRM departments. Social implications: A move towards a more inclusive workplace is needed. Originality/value: Questions focus on HRM practices specifically, whereas other surveys have assessed work practices more broadly.