Abstract
This paper investigates the implementation and evaluation of quality management systems within the higher education sector in Brazil. It is based on Institutional and Neo Institutional theories and presents the case of the Federal University of Pelotas, to discuss higher education institutions' options in a context of wide and complex environmental changes. © 2010 The Author(s).
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APA
Santana, S., Moreira, C., Roberto, T., & Azambuja, F. (2010). Fighting for excellence: The case of the Federal University of Pelotas. Higher Education, 60(3), 321–341. https://doi.org/10.1007/s10734-009-9302-1
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