Integrating IS and HCI Using Activity Theory as a Philosophical and Theoretical Basis

Abstract

The fields of information science (IS) and human-computer interaction (HCI) are both multidisciplinary in nature, and each is searching for identity as a legitimate discipline in its own right, with a firm theoretical basis. Activity Theory offers a set of concepts, structures, and terms which are eminently suited to both fields. Its origins in the cultural historical psychology of Russia, and it avoids the dichotomies between thought and action, and between individuals and society, that are prevalent in Western thinking. Describes the basic principles of Activity Theory as they apply to IS and HCI, highlighting systems which provide knowledge about the progress of their organization to senior managers. Uses Activity Theory principles in a longitudinal case study conducted to analyze an extensive project that attempted with limited success to produce management support systems in an organization. Activity Theory analysis indicates that an integrated IS and HCI approach would have improved the outcomes of this project.