Job Stress and Productivity: A Conceptual Framework

Abstract

The Indian IT industry has seen an increase of 1.3 million women employees in 2016. The study is about job Stress and employee productivity. From the various review of literature we have identified the factors affecting Job Stress and Productivity. The literature is collected from the year 1974 to 2016 on various areas like the definition of the concepts to various factors influencing the Job Stress and productivity. The various sectors covered on which job stress and productivity factors are studied include construction, banking sector, education institution, financial institution, IT, Call center, and Private hospital. The variables/indicators that can be identified in the existing literature to study job stress are workload, role ambiguity, gender discrimination, interpersonal relationship. The variables/indicators for measuring employee productivity are identified as work schedule/timings, competence of supervisor, compensation, systems and procedures, group dynamics, absenteeism and presenteeism. The paper also throws light on meaning of various indicators mentioned above. In addition, the conceptual framework models the relationship between job stress and productivity.