Bibliometric mapping of research on user training for secure use of information systems

Abstract

Information systems are pervasive in organizations of all sizes. To use them securely, users must be properly trained. Because of the pervasiveness of information systems the number of scientific publications reporting on user training for secure use of information systems is increasing year by year. To overcome the issue of manually surveying such a vast body of knowledge and to keep up with research trends, we conducted bibliometric mapping of research on user training for secure use of information systems. A total of N = 1955 records published between 1991 and 2019 were retrieved from the Web of Science bibliographic database on 21 November 2019. Top contributing authors, organizations, countries and research field were identified with the Web of Science built-in results analysis tool. Additionally, keyword mapping was performed with VOSviewer software. The analysis of the network and overlay keyword maps revealed six clusters: healthcare, technology adoption, management, information security, technical solutions and physical security. The results of this study suggest attractive research directions to be pursued in the future, such as information security training in healthcare and individualized user training alternatives to one-size-fits-all user training approach.