A checklist for crew resource management training

Abstract

Crew resource management (CRM) training was developed more than 20 years ago, yet we still do not know its impact on safety. One reason might be that a simple, practical, scientifically based tool is lacking that outlines the critical steps to be taken when designing, implementing, and evaluating CRM training. In this article, we provide such a tool: a checklist to help CRM training designers and others throughout the process. We take a systematic approach to provide this heuristic as a means to shaping the thinking, design, delivery, implementation, and evaluation of CRM training. Copyright 2006 by Human Factors and Ergonomics Society, Inc. All rights reserved.