Complexity theory has attracted considerable attention in recent years, both within medicine and in the wider world. Its themes of uncertainty and non-linearity resonate deeply with the experience of working in general practice. Describing the consultation as a complex, adaptive system provides a coherent theoretical basis for understanding the consultation, which has so far been lacking. Understanding the consultation as a complex, adaptive system offers insights into the consultation of that may prove to be of practical use to clinicians. © British Journal of General Practice, 2005.
Innes, A. D., Campion, P. D., & Griffiths, F. E. (2005). Complex consultations and the “edge of chaos.” British Journal of General Practice, 55(510), 47–52.