In this paper, we offer an original framework to study Artificial Intelligence (AI). The perspective we propose is based on the idea that AI is a system technology, and that a useful description of AI cannot abstain from mapping the components of the system, their interdependence, and how the synergies they create shape at the roots the directions of AI development. We adopt the concept of Large technical systems (LTS) to give substance and structure to our idea. Using LTS, we are able to scaffold AI and the forces at work steering its production, deployment, and evolution. We find that AI as a system shares essential features with infrastructural technologies such as the Internet. The LTS framework proves very useful to capture important nuances of the technology, and it allows us to trace the connections and cross–influences among its constituting domains—algorithms (software), compute (hardware), and data. We compare our proposed framework with other concepts usually associated with radical innovations, and suggest in which respects AI differs from these ideal–types. We consider ours a timely exercise, as we witness the formation of an AI industry. While in the making, this industry is rapidly ossifying, together with its specific problems, power imbalances, and development scenarios; the focus on the system–ness of AI allows uncovering the deeper structure of this technological breakthrough.
CITATION STYLE
Vannuccini, S., & Prytkova, E. (2024). Artificial Intelligence’s new clothes? A system technology perspective. Journal of Information Technology, 39(2), 317–338. https://doi.org/10.1177/02683962231197824
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