IMPACT OF AN EDUCATIONAL INTERVENTION ON PATIENT IDENTIFICATION ADHERENCE BY NURSING PROFESSIONALS

Abstract

Objective: to verify the impact of digital educational strategies on nursing professionals’ adherence to patient identification as well as the acceptance of these strategies by professionals. Method: this is a pre and post-intervention pilot study developed in a public teaching hospital in a city in the countryside of the state of São Paulo, Brazil, carried out between March and September 2022, in three phases: 1) pre-intervention – audits of identification wristband at the bedside, elaboration and planning of educational strategies; 2) intervention – short-term online training offered to nursing professionals; 3) post-intervention – repeat audits. For comparative analysis between phases, Pearson’s chi-square test and Fisher’s exact test were used with a significance level of 5%. Results: a total of 166 beds were audited with a high rate of adherence to the use of identification wristbands, in accordance with standards, and the presence of identification plates (> 80%) both in the pre-and post-intervention period, with a significant increase in patients who identified that professionals checked wristband (p=0.0410) during care. Participants positively assessed the strategies used, although low adherence to training was recorded. Conclusion: there was a positive impact on adherence to patient identification, but management and motivational strategies will be necessary to enable future actions to implement online training.