Design thinking is a solution-finding process that offers a user-centric approach to find new, previously nonexistent solutions to persistent challenges people face in the adoption and implementation of IT. This chapter explains what design thinking is, why it would be of use to leaders of IT, and how to put it into practice in the leadership of IT.
CITATION STYLE
Nash, J. B. (2018). Leading Information Technology via Design Thinking (pp. 543–548). https://doi.org/10.1007/978-3-319-71054-9_109
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