Improving employee retention using path analysis at e-commerce company in Indonesia

Abstract

To keep best talent to stay in the organization, managing human capital is an important part to compete with competitors through its people. The purpose of this study was to determine the influence of training and development, compensation, and performance appraisal toward turnover intention through organizational commitment so that employee retention improvement can be suggested. Methods of data collection used in this study is through questionnaires distributed to 117 office employees. Data analysis method used in this research is path analysis. The result of this study showed that training and development, compensation, performance appraisal, and organizational commitment have significant influence toward turnover intention simultaneously and individually. The way to improve employee retention recommendation are discussed.