Developing critical success factors (CSFs) for effective construction management in Malaysia industry

Abstract

Construction management (CM) can be considered as the central concern in conducting of construction projects. In order to deliver high-quality product to both purchaser and buyer, there is a need to assess the efficiency of the company behind the product. Despite numerous journal papers explaining critical success factors (CSFs) for construction projects, very few focus on determining the CSFs for construction management. The primary objective of this paper is to identify the principal CSFs for construction management through literature review and survey. From the review, seven main factors can be determined from all of the sub-factors discovered. Those factors were assembled into a questionnaire and distributed among construction industry practitioners, including property developers, consultants and contractors. An analysis of factors was then used to ascertain the dependent and independent variables necessary for developing an assessment system for evaluating construction management in construction industry firms. The exploratory research in this paper focuses on the link between CSFs and an effectiveness in construction management for construction industry practitioners in Malaysia.