Effect of congestion reduction with agents' coordination in theme park problem

Abstract

In this paper, we verified the effect of the Distributed Visitors Coordination System in the theme park problem. The system solves the problem caused by time delay between decision-making and emergence of its effect. Its problem can happen generally in the area of congestion information system and causes the oscillation of the queue length in each service facility. In our system, some users register their next destination into a system server, the server estimates future state based on that information. Moreover, we made the exclusive queue for the agents registering next destination in each service facility to stimulate users' registration. According to the computer simulation, even if there were many agents registering excessively, the whole waiting time reduced greatly and the oscillation of queue length in each attraction moderated.