This paper helps with the setup of a case study methodology by explaining the different phases that could be followed. It explains different research options and helps with the motivation for a case study approach. This step is difficult because there are quite a number of options available and established researchers often argue for their own research. This article will discuss the case study and grounded theory approach that can be used to investigate IT in South Africa and elsewhere.
Lubbe, S. (2012). Development of a case study methodology in the information technology (IT) field in South Africa: a step-by-step approach. SA Journal of Information Management, 5(4). https://doi.org/10.4102/sajim.v5i4.380