Data-driven decision-making in cyber-physical integrated society

Abstract

The Cyber-Physical Integrated Society (CPIS) is being formed with the fusion of cyber-space and the real-world. In this paper, we will discuss Data-Driven Decision-Making (DDDM) support systems to solve social problems in the CPIS. First, we introduce a Web of Resources (WoR) that uses Web booking log data for destination data management. Next, we introduce an Internet of Persons (IoP) system to visualize individual and group flows of people by analyzing collected Wi-Fi usage log data. Specifically, we present examples of how WoR and IoP visualize flows of groups of people that can be shared across different industries, including telecommunications carriers and railway operators, and policy decision support for local, short-term events. Finally, the importance of data-driven training of human resources to support DDDM in the future CPIS is discussed.