Driving Logistics Change in the Pharmaceutical Industry

Abstract

The pharmaceutical logistics mainly involved the process of packaging, handling, storage, and transportation of drugs, vaccines or pharmaceutical products to the patient that slightly different from the mainstream logistics practice. The nature of the products that need to reach the destination in a fast and safe manner make the pharmaceutical logistics are very challenging and expensive. Despite various issues faced in pharmaceutical logistics, there are still lacking research to address the gap in managing the issue which is the focal point of this study. In this research, a qualitative method was adopted due to the complexity of the process that requires close investigation to understand the real issue. Four (4) Pharmaceutical companies were selected to unveil the theme issue. A strategy framework was developed as a result of the findings and provide an insight to the practitioner on the critical factors that driving on the logistics changes in the Pharmaceutical industry. This study provides a vital finding and serves as an exploratory study for future research.