CSCW — A challenge to certain (G)DSS perspectives on the role of decisions, information, and technology in organizations?

Abstract

This paper initiates a dialogue between two related, yet distinct research communities investigating the use of information technology to support work activities-GDSS and CSCW. The paper discusses a number of issues concerning the conceptual framework underpinning work in the area of Group Decision Support Systems (GDSS). It then examines a particular body of work within GDSS, namely that of the Arizona MIS group, who have developed one of the most well-known GDSS environments-GroupSystems. This approach is then critiqued, in the light of concerns within the CSCW field. The intent of the paper is not simply to critique certain approaches but to re-frame certain key concerns in the field of decision support, and more specifically, group decision support. In conclusion, the paper suggests several topics that both the GDSS and CSCW community might usefully study.